TheDoctor wrote:Can somebody please explain to me what the support is that Microsoft have ceased to give?
TheDoctor wrote:The more recent of the requests was in 1997 when I bought a PC pre-loaded with Windows 95. I phoned about a compatibility problem with some software I had been previously running on Windows 3.1, and was told, effectively, to pig off (though not in those precise words) since I had got W95 through Dell. I was told, more or less in these precise words, Dell had to support me. Dell, on the other hand, said it was MS's job, since they only did hardware. I eventually - fortunately - got an answer from a third party.
We had the same thing with our IBM Aptiva. The installation from the 'recovery' CD was a crock of shi-
brown smelly stuff....
I phoned the local Microsoft, who passed the buck to IBM who passed it onto the place we bought it from, who knew sweet FA about PCs and said call Microsoft...
A copy of Norton's utilities and some quick answers from the PCAnswers
forum helped fix most problems.[/i]