why did Shashank Sharma not include RHEL and SLES in the roundup (LXF153)? I realize it's listed under the "Also consider..." section, but why not part of the testing? From a business standpoint, I'd want to know not just that support is offered, but how good is it? With RHEL and SLES, both do that for a living and support both small and large corporations every day, and the times I've had to call, there's been a competent engineer on the other end of the phone.
After all, when you are in a business setting, you really want both the support and the distro to be something you can rely on. Otherwise, you'd just download Slackware and be done with it

These both are really aimed at the business market, both SMB and enterprise. As far as support costs, both of these distros are more than reasonable-and are not far off from the prices for support listed for the distros that were listed. And I'm not saying the others aren't. It's just interesting that the two main 'business oriented' distros were not considered.