You think that's wierd? Some real stuff I and my collegues come across on pretty much a daily basis:
at the information desk, no sales
# can I buy a ticket here, I wannago to <fill in placename>
# if I take the regional service, am I going to be quicker then the intercity train? (the intercity passes the regional train onroute)
# I want to go to the <insert name> hotel... (we only do information on the railway, not tourist stuff, not local transport) Several times we're asked about the hotel that's just outside the station...
on the platform
# is this the train to <where-ever>? while standing under the electronic board announcing all stations the train will call
# is this the train to the airport <- especially on Amsterdam a very, very common question. There are about 10 trains an hour going there...
# I didn't have time to buy a ticket (departuretime is about 5 mins away), can you do something for me? (I only drive trains, I don't do tickets...)
Other things we hear, mostly if a delay occurs:
# I'm missing my connection, now you go and arrange a free taxi ride! (err, the next train is in about 15 min, actually less 'cause we're delayed..)
# I'm missing my flight! (shouldn't you be at the airport 2 hrs in advance of boarding in the first place?)
So, sorry chap. I know you mean well (as do I) but I'm not impressed.