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noReply from MyfavMags nor LXF to subcriber requests...

 
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damnitdan



Joined: Mon Feb 19, 2007 8:35 pm
Posts: 1
Location: Renfrew, ON, Canada

PostPosted: Sat Aug 06, 2011 11:10 am    Post subject: noReply from MyfavMags nor LXF to subcriber requests... Reply with quote

I have tried repeatedly (at least three attempts) to clarify why my subscriber # changed and more importantly to determine why LXF believes my last issue is Sept 2011 (on one subscriber #) instead of Nov 2011 (on the other subscriber #). There has been NO REPLY to ANY of my emails to myfavoritemagazines nor to linuxformat.

I have been a subscriber since mid 2005 yet no one can take time to answer my request. Seems shameful that I would need to expose such a trivial issue in this forum.

Why should I bother to renew?
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katystar



Joined: Wed Dec 09, 2009 2:51 pm
Posts: 62
Location: Bath

PostPosted: Mon Aug 08, 2011 8:57 am    Post subject: Reply with quote

Hi,

I'm sorry to hear our customer services team haven't got back to you on this matter. If you could email me directly with your details and problem I will speak to our customer services manager ASAP for you.

My email is - katy.holman@futurenet.com

Kind Regards,
Katy
_________________
Katy Robinson
Direct Marketing Product Manager
Linux Format magazine
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