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Subscriber renewal woes. Again...

 
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Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2439

PostPosted: Mon Aug 10, 2009 12:35 pm    Post subject: Subscriber renewal woes. Again... Reply with quote

Got a letter in the mail today. Future wants me to renew my subscribtion. Great, but: a) it's only for a year and b) the written offer is higher (admittedly marginally, but still) then the online offer... (online, Europe: 83.90, written offer was 84.00) Rolling Eyes

Now, I don't mind renewing my sub, but it appears the Marketing dept is having issues like this all the time... Sort it out chaps! Evil or Very Mad

Personally, I'd like a subscribtion for more then a year. I can on other mags I've subscribed to (but those are US based) so why not an option for LXF readers as well? Put in some extra discount if one subscribes for 2 yrs or longer and I'll be happy to sign up again Smile
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Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2439

PostPosted: Tue Aug 11, 2009 1:21 am    Post subject: Reply with quote

A whole afternoon has passed (and an evening too) but no reply from the Future/LXF people... Do you really want me to re-new?
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M-Saunders
LXF regular


Joined: Mon Apr 11, 2005 1:14 pm
Posts: 2893

PostPosted: Tue Aug 11, 2009 11:01 am    Post subject: Reply with quote

Hi DM,

Sorry for the delay -- I was away yesterday. We just handle the editorial side here at LXF Towers; subscriptions are a whole other world. Please email future@subscription.co.uk, and if you want me to chase up anything else, drop me a line (Mike DOT Saunders AT futurenet DOT com) and I'll see what I can do.

Cheers,
Mike
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Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2439

PostPosted: Tue Aug 11, 2009 11:40 am    Post subject: Reply with quote

OK Mike, I'll have a chat with the subs dept...
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Hudzilla
Site admin


Joined: Mon Apr 04, 2005 12:52 pm
Posts: 265
Location: LXF Towers

PostPosted: Wed Aug 19, 2009 11:25 pm    Post subject: Reply with quote

As a side note, always shop around for the best deal. Try www.tinyurl.com/podcastlxf as well as a discount code found in the magazine - if you can save some money then definitely go for it!
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