I have been buying upgrade parts over the past couple of months. First the 512MB DDR, then the P4 3.0GHz (775 chipset). Then the ECS P775G-A motherboard (built in gfx+network). All those three parts were mail order (2 from overclockersUK, 1 from redstore).
I read in the motherboard instruction manual that I should get 24pin or at least a power supply enough power to power the motherboard. So I decided to go to lower User2 computer shop. I asked for, "can I get a 24 pin PSU".
I was handed a brown box. went home, and it was still 20pin. however it was marked on the side of the psu "Pentium 4 ready" and 350W. and also in the motherboard manual it says it supports 20pin, as long as pin 1 is pin 1.
So I plug everything together. It boots! Yippee! It's making whirling noises from harddisk, and cpu. Then I smelt a weird burning smell. I thought it was just the smell of new hardware being used. also i noticed was sounds of speeding up and slowing down noises, repeatly. this never happen to me before, and doesn't sound very nice.
then pc just switched off. what? i booted it up again. seems ok. wonder why it switched off?
I notice the bios says "warning hardware changes or something, press f2 or f1 to reconfigure". I pressed f2. then all of sudden I heard a massive clonk noise and whole pc died. what was that? and what is this terrible burning smell???
I took the pc to User2 and told them about this. I also notified them that I bought the power supply from them. they agree it's blown up. they gave me direct replacement. however I wanted to get the 400W PSU, and also leave the pc there for them to fix for me (£40 labour of installing the psu).
I am waiting for it to be ready. But I've been thinking. What happened if the previous faulty PSU did damage my motherboard and/or cpu and/or ddr? Am I entitled for compensation, etc.? Is there some laws or customer rights that I have or should know about? What can I do? If the worst comes to worst, and my motherboard and ddr and cpu are totally useless... that's me lost my savings of an entire upgrade.... :S woes help