Linux Format forums

towy71 · Posted: Thu Apr 14, 2005 8:56 am Post subject: cups printing problem

I have installed my printer, Canon i560, using Turboprint and it works, however I want to print from other computers on the network and installed CUPS, now when I start Print Manager I get the following in a warning box:

Unable to retrieve the printer list. Error message received from manager:
Connection to CUPS server failed. Check that the CUPS server is correctly installed and running. Error: connection refused.

where is the printer list located and can I amend it manually?
TIA
Dick
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evilnick · Posted: Thu Apr 14, 2005 4:37 pm Post subject: RE: cups printing problem

Make sure the cups server is actually running.
Use the web frontend on port 631 to configure the printers is my advice...

towy71 · Posted: Thu Apr 14, 2005 4:59 pm Post subject: RE: cups printing problem

dick@ubuntu:~$sudo /etc/init.d/cupsys start
Password:
* Starting Common Unix Printing System: cupsd
dick@ubuntu:~$
dick@ubuntu:~$ ps aux | grep cupsd
cupsys 7896 0.0 0.5 5712 2820 ? SNs 06:41 0:00 /usr/sbin/cupsd
dick 10456 0.0 0.1 3036 728 pts/6 S+ 16:51 0:00 grep cupsd

going to localhost:631 brings up the printer page but it has in red writing across the top of the page:Administrative tasks have been disabled for security reasons. Please use Menu System > Administration > Printing

As I said the printer works using generic lpd but Printer Manager crashes when I try to select cups.
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evilnick · Posted: Thu Apr 14, 2005 5:00 pm Post subject: RE: cups printing problem

Bah, dratted super-paranoid debian-types. I can't check for you at the moment. Maybe someone else can help in the meantime, otherwise I'll take a look tomorrow.

towy71 · Posted: Thu Apr 14, 2005 5:02 pm Post subject: RE: cups printing problem

thanks Nick
do I have to get super-paranoid too?
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still looking for that door into summer

evilnick · Posted: Thu Apr 14, 2005 5:06 pm Post subject:

It would probably help. Try :

towy71 · Posted: Thu Apr 14, 2005 5:10 pm Post subject:

that is is just too big a download! Wink

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towy71 · Posted: Fri Apr 15, 2005 11:36 am Post subject:

anybody?
TIA
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still looking for that door into summer

nelz · Posted: Fri Apr 15, 2005 2:32 pm Post subject:

/etc/cups/cupsd.conf should show the location of the log files. Check these for any reasons why the connection was refused. You may need to raise the logging level.
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towy71 · Posted: Fri Apr 15, 2005 2:34 pm Post subject:

thanks nelz, just wanted a point in the right direction.
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lxfadmin · Moderator Joined: Mon Mar 21, 2005 2:24 pm Posts: 21

have you sorted this problem now?

towy71 · Posted: Mon Apr 18, 2005 11:05 am Post subject:

afraid not, but it has gone on the backburner cos at least I can print
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towy71 · Posted: Mon Apr 18, 2005 4:43 pm Post subject:

I thought that maybe re-installing the entire kubuntu might fix it. Did that this morning, updated and upgraded, and it seems to be something in KDE both konqueror and kcmshell crash when starting print manager. I have filed a bug report because I replicate the crash each time I try to start it!
hohum
Dcik
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Guest · Posted: Mon Apr 18, 2005 4:55 pm Post subject:

Try this article:

http://www.catb.org/~esr/writings/cups-horror.html

It is written by no less than the veteran Eric Reymonds!

sweet72 · Joined: Tue Apr 12, 2005 2:45 pm Posts: 4

Here's a short article for you to look at:

http://www.cups.org/articles.php?L230